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Landspitali hospital

Unified and Touch-Free with ICT

Landspitali and ICT

Landspitali (the National University Hospital of Iceland) is the country's leading hospital. Founded in 1930, it's Iceland's largest employer with over 100 buildings on 17 sites in the Reykjavik area. It makes up around one-third of total healthcare spending in Iceland, and about 70% of Icelandic babies are born in this hospital. Landspitali is currently in the middle of a multi-year expansion due to be completed in the 2030s.

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Project Highlights

Before:

  • No system overview for security staff
  • Assortment of alarm systems
  • Inefficient user management
  • Lack of automation

After:

  • Unified access and intrusion solution
  • Significant decrease in security response times
  • Cost savings by automating building functions
  • Integrations to HR system, VMS, and elevators
Location

Reykjavik, Iceland

Location

Healthcare

Healthcare

Industry

Buildings

100+

Buildings

Doors

1,000+

Doors

Card Holders

10,000+

Card Holders

Landspitali hospital forecourt at dusk with tree decorated with lights
The hospital policy is to have an environment without physical keys, ICT is a perfect option in that regard.

- Andri Valur Gunnarsson, Projects Manager, Landspitali

The Story

Landspitali faced a complicated assortment of alarm systems, a lack of automation, and the ongoing costs of re-keying locks and physical keys. The legacy technology didn't allow a full system overview, and managing 10,000 active users added to inefficiencies. Working with local integrators Securitas, they looked to bring their security into the 21st century with a unified, expandable solution providing ease-of-access and increased hygiene using touch-free doors.

Powerful & User-Friendly

After careful consideration, ICT's Protege GX platform was chosen to deliver unified access control, intruder detection and building automation. Eythor Orn Eyjolfsson, Product Manager at Securitas commented: "ICT is user-friendly and provides a great experience for the end user. The powerful features and integrations make it a perfect choice for a job like this."

After a successful test in the emergency department, the ICT Protege GX system was deployed across the entire hospital — around 1,000 doors and 10,000 users managed by a central Protege GX server network.

Powerful and user friendly
Saving time and money

Saving Time and Money

The unified ICT solution brings alarms, access, and automation together in one central interface. Landspitali has seen cost-savings from increased building efficiencies by automating functions such as light controls, and arming/disarming and opening/closing of areas.

Landspitali's guard patrol now receive alarms or events directly to mobile phones or tablets, significantly lowering their response time. Projects Manager Andri Valur Gunnarsson says: "it's been so helpful for them, the guards are really happy with it." With the ability to reset alarms, or arm/disarm areas remotely from handheld devices, it gives them more flexibility to react.

One Platform, One Data Source, One Card

Managing 10,000 active users presented challenges with access level changes, new users, or former employees. By connecting the HR database with Protege GX using ICT's SOAP Web Service, when an employee is entered into one system it automatically updates in the other. This is particularly useful when a staff member forgets to return a credential at the end of their employment — once removed from the HR database, the card will no longer grant access.

Staff now only need one card for access — doors, elevators, even medicine cabinets, all controlled by assigned access levels in Protege GX. It even allows them to pay for meals in the cafeteria from a single card.

Staff and patient safety is enhanced by elevator integration. Staff present their access credential in the elevator to gain access only to authorized floors. Video doorbells allow staff to check authorization and grant access to higher-security areas from their desktop screens, sending a signal to the ICT controller to open the requested door.

One Platform, One Data Source, One Card
Touch-Free and Hygienic

Touch-Free Hygiene

A major consideration was increasing health and comfort by reducing touch surfaces. This was achieved with widespread introduction of automatic door openers. When an authorized credential is presented, the system sends a signal to automatically open the door — particularly useful during the Covid-19 pandemic.

Although not all doors are fitted with automatic openers yet, the aim is to continue installation throughout the hospital and in the new building under construction to make it fully touch-free. Testing is underway to bring mobile credentials and video integration into the Protege GX ecosystem.

Find out more about ICT

If you'd like to know more about how these features could benefit your business, or would like information on ICT's unified solution, contact us today and we will put you in touch with an ICT professional in your area.

The Outcome

By connecting multiple sites and combining access control, building automation, intruder detection, video surveillance and user management into a single cohesive system, Landspitali has seen increased staff efficiencies, improved response times, and a much-improved user experience.

Connected and Responsive

ICT’s unified Protege GX solution has modernized hospital security with a hygienic, low-contact solution, and laid the groundwork for future growth at Landspitali.

Securitas

REYKJAVIK, ICELAND

Securitas

Securitas are Protege GX certified partners in Iceland with six locations across the country. Their experience with complex installations and integrations makes them leaders in security in Iceland across healthcare and many other sectors.

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